LAST UPDATED: JANUARY, 2026
Terms & Conditions
Welcome to EcoTec Smart Home Solutions Ltd. By accessing or using our website, you agree to the following terms and conditions. Please read them carefully before using our services.
1. About these terms
These terms apply to your use of https://www.ecotec.uk (the “Website”). By using the Website, you agree to these terms.
If you do not agree, you must not use the Website.
2. Who we are
The Website is operated by:
EcoTec Smart Home Solutions Ltd
Registered address: 81 Guildford Road, Bagshot, Surrey, GU19 5NS, United Kingdom
Contact email: info@ecotec-av.com
Privacy email: privacy@ecotec-av.com
3. Other terms that apply
These terms should be read together with:
our Privacy Policy & Cookie Policy (which explains how we use personal data and cookies); and
our Acceptable Use Policy (which sets out prohibited uses of the Website).
If there is any conflict, the Privacy Policy & Cookie Policy will prevail in relation to personal data and cookies.
4. Changes to these terms
We may update these terms from time to time. The latest version will be posted on this page and applies from the “Last updated” date above.
5. Website access and availability
We try to ensure the Website is available and secure, but we do not guarantee uninterrupted availability, error-free operation, or that the Website will be free from viruses.
You are responsible for configuring your device and security software to access the Website safely.
6. Use of Website
You agree to use the Website only for lawful purposes and in accordance with our Acceptable Use Policy.
You must not:
interfere with the Website’s operation or security;
attempt unauthorised access to the Website or related systems; or
use automated systems to extract data from the Website (scraping) unless we explicitly permit it in writing.
7. Intellectual property
We (or our licensors) own all intellectual property rights in the Website and its content (including text, images, branding, and design), unless stated otherwise.
You may print or download extracts for personal use or to evaluate our services, but you must not:
modify copies;
use content commercially without written permission; or
remove copyright or proprietary notices.
8. Information on the Website (no reliance)
Content on the Website is provided for general information only. It is not professional or technical advice.
While we aim to keep information up to date, we do not guarantee that Website content is accurate, complete, or current. Any reliance you place on it is at your own risk.
9. Quotes, enquiries and services
Submitting an enquiry or requesting a quote does not create a binding contract. Any contract for services will be agreed separately (for example, by written proposal, order, or service agreement).
10. Links to third-party websites
The Website may include links to third-party sites. We do not control them and are not responsible for their content, availability, or privacy practices. You should check their terms and privacy policies.
11. Our liability
Nothing in these terms excludes or limits liability for:
death or personal injury caused by negligence;
fraud or fraudulent misrepresentation; or
any liability that cannot be excluded under applicable law.
Subject to the above, to the maximum extent permitted by law, we will not be liable for:
loss of profits, revenue, business, anticipated savings, or goodwill;
business interruption;
indirect or consequential losses; or
losses arising from your use of, or inability to use, the Website.
12. Privacy and cookies
We process personal data in line with our Privacy Policy & Cookie Policy, including use of cookies and similar technologies and your choices/consent where required.
For privacy questions or requests, contact privacy@ecotec-av.com.
13. Governing law and jurisdiction
These terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, except where consumer protection laws in your country of residence provide otherwise.
Contact Us
Call us: 020 7183 1160
Send Email: info@ecotec-av.com
Address: 81 Guildford Road, Bagshot, GU19 5NS